Let’s get you
back on the road.
Hit a bump? Have an idea? We’re here to help.
Include your phone model, operating system and game version so we can investigate.
A quick pit stop.
My score hasn’t appeared.
Check your connection and give pending runs time to sync. Only an eligible completed run above your personal best updates your leaderboard record. Your rank can change when other players score higher.
How do I delete my player data?
In the game, open Garage → Settings → Delete account & data, then confirm with Delete permanently. You need an internet connection. If the request cannot be confirmed, score syncing stays paused; reconnect and choose Continue deletion to retry.
Can’t access the game? Choose “Data deletion” in this form and include your player name, approximate best score and device information. If available, include the ID from “Copy player ID for support” in Settings. We’ll verify the profile before acting. Contact us before uninstalling when possible.
See the deletion policy for what is removed and the temporary security marker that remains during cleanup.
How do I report an inappropriate player name?
Choose “Report player name” in this form. Include the exact name, where you saw it and why you are reporting it. You can attach a screenshot when you send the email. Names currently receive length and formatting checks, not automated content moderation. Reports are reviewed through support.
Can I move my profile to a new phone?
The current profile uses an anonymous identity. Cross-device recovery isn’t guaranteed. Avoid clearing the game’s data if you want to keep access to the same profile.